Shipping policy
Shipping Policy
Last updated: [11/10/2025]
Thank you for shopping with The Fake Cake Company! As all of our items are handmade, please take a moment to review our shipping terms before placing your order.
1. Shipping Locations
We proudly ship worldwide — to all countries and regions.
2. Shipping Methods and Carriers
We use reliable, fully tracked shipping services for all orders:
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UK Orders: Shipped via Royal Mail 48-Hour Tracked or Parcelforce.
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International Orders: Shipped via Royal Mail Tracked International (estimated delivery time: 3–7 working days, depending on destination and customs processing).
You’ll receive a tracking number by email once your order has been dispatched.
3. Processing & Dispatch Time
As all our items are handmade to order, dispatch times vary depending on the product.
Please check the estimated dispatch time displayed at checkout before completing your order.
We always aim to process and ship your order as quickly as possible.
4. Shipping Costs
Shipping costs vary depending on the item and destination.
All prices are clearly displayed at checkout before you confirm your purchase.
5. Duties, Taxes & Customs Charges
International customers are responsible for any import duties, taxes, or customs fees charged by their country.
If your parcel is returned to us due to unpaid customs fees or failed delivery attempts, you will be required to repay the full delivery cost before we can resend the order.
6. Tracking Your Order
Once your order has been shipped, you’ll receive an email containing your tracking number and link to follow your delivery’s progress.
7. Questions
If you have any questions about your order or our shipping policy, please contact us at:
📧 courttwils1@outlook.com